Frequently Asked Questions

Patient Services

What all do you do?
We will take a brief history on you, have you sign a consent form and discuss your goals of the appointment. Generally the appointment involves cutting the toenails, filing them, thinning them down if they’re thick. If you have corns or calluses we will file them down as well. At the conclusion of your visit, we will chart our assessment findings and services for future reference.

Does it hurt?
Absolutely not! Our nurses are experienced with working with seniors and take a gentle approach to our work.

Will I bleed?
Our bleed rate is less than 1%. This occurs more with ingrown nail removal. However, we take a slow approach to ingrown as not to make people bleed. We want you to come back after all.

I have neglected my feet for years & I am embarrassed?
What you think is “so awful” is nothing to be ashamed of. That’s why we are here and do what we do. Trust us when we say, “We have seen it all in regards to feet”. We want to get you back to feeling good and walking without those pesky nails poking your toes.

Do you have a lot of men patients?
Yes, our men clientele is about 40% & growing.

Do you service diabetic patients?
Yes we do, all of the time. Individuals with diabetes history should seek out a qualified foot care nurse as compared to a nail salon to protect themselves from infections.

Can you work on fungal and thick nails?
Yes, we can thin these down as much as possible to give patients immediate relief within their shoes.

What can I do for my fungal nails?
As nurses we cannot diagnose fungal nails. A podiatrist can do scrapings of your nail to diagnose & treat you accordingly.

Do you sterilize tools?
All supplies used are disposable one time use or sterilized. Tools are chemically sterilized at the end of each day. They are then repackaged for the next day’s clinic. We carry enough tools to provide each client with their own set of tools per each service.

Do you carry liability insurance?
Yes Everyday Divinity is a licensed business. Each nurse is covered by the company’s liability insurance.

How much does your standard service cost?
Please call us at (614) 716-991 or email us at customerservice@everydaydivinity.com for current pricing and availability in your area.

Do you accept insurance or Medicare?
No we do not. Our self-pay policy allows us to keep cost down for everyone. Some insurances pay for routine foot care services, but those cases fall into a specific needs category to qualify. We are generally less expensive than most deductibles and we give you a 30 minute, attentive service. If you would like to compare our costs with a podiatry visit, please contact your insurance provider.

How do I make an appointment for myself, my parent or grandparent?
Please call us at (614) 716-9919 to find a nearest location and schedule an appointment.

Can I buy a gift certificate?
Yes in any amount. They are good for 5 years from date of purchase.

What if I need to cancel or change my appointment?
Please call us as soon as you know & we will help accommodate you. We have a 24 hour no show/late cancellation policy. Please review policy.

Can you trim fingernails?
Yes, we will be glad to. Please inform us at the time of booking your appointment that you would like that service.

Do I need to soak my feet before my service?
No you don’t.

Do you have an office?
We are mobile. Services are provided throughout central Ohio at various senior centers, assisted livings, Independent livings & memory care units.

Do I need to be a member of the senior center to get an appointment?
This varies by senior center. Some senior centers do not require a membership to take full advantage of our foot care clinics. Please call us directly at (614) 716-9919 and we will work with you to find a convenient location for you to enjoy one of our clinics.

How are you different from a podiatrist?
Podiatrists diagnose and treat conditions of the foot & ankle. Some podiatrist will perform routine foot care services such as nail trimming. This may be billed through insurance or it may be billed to you. That is up to the individual podiatry practice. We are here as a choice for delivering foot care services. We offer a 30 minute, one on one, gentle foot care service to our patients. We will make recommendations for further medical attention if we encounter anything that is beyond our scope of practice

What does the podiatry industry think of Everyday Divinity?
As with any new industry some will embrace it & some will not. We are simply an option for you, the patient, to choose who provides your foot care. We believe this is your right as a patient to decide. You can go to a podiatrist AND also utilize our services. It’s not in our nature to choose for you. For the most part larger well established podiatry groups embrace our services for taking this burden off of them. We have been approached by podiatrists to provide a foot care clinic out of their office. Most podiatrists’ skill set and education was on treating conditions of the foot not trimming toenails

Do you make orthotics?
No, we do not.

Will you look at our shoes & give recommendations?
We will. But, understand shoe suggestions are just that – a suggestion. We will provide you information on where you can go to discuss your shoe wear with the experts. As we age your feet get wider & longer, sometimes just the right size and fit is enough to make a big impact on foot wear. We will guide you towards a location that’s convenient for you to visit and discuss this with one of the experts.

I get a pedicure at the nail salon. Is this safe?
We understand the relaxation a good pedicure can provide. Nail technicians have training in providing a service that is to relax and beautify. Some nail technicians have received extra training to provide services to the high risk client such as the senior demographic. The senior demographic can be risky for a pedicure because of skin changes, medical conditions such as diabetes, lower immunity that comes with aging and medication contraindications. We encourage you to do your own research into the salon you choose to go to and ask the appropriate questions regarding their experience with seniors.

Do you polish?
No, we do not. As a medical based company, our focus is on the health & wellness of the feet. Nail polish can conceal and harbor bacteria.

I have polish on my toenails. Will you remove this?
Yes we will have to remove all non-gel polish prior to using our tools. We want to see your nail plate so to examine the health of the nail. Our tools are not meant for removing polish and this activity will break down our tools.

I have gel polish on my toes. Can you provide a service to me?
We ask that before coming to us for a service to please visit a salon for removal of gel polish. We can cut your nails but we will not be able to file your nails with our E-file as gel ruins the burrs we use. In addition, it takes too long for the removal of gel in our clinic settings for us to perform this.

Facilities

Why should we offer foot care clinics at our facility?
Our records of growth show that our services have brought people into senior centers, independent living & assisted livings that otherwise may not have come in. It’s a great opportunity to get foot traffic into your facility. Our return & retention rate is 80%

Is it legal to have a foot care clinic mobile?
Per the State of Ohio (and all others we have researched so far) an established company where a registered nurse is performing all services can legally execute a mobile foot care clinic. The company and the individual MUST carry the appropriate liability insurance.

Do you carry liability insurance?
Yes Everyday Divinity is a licensed business. Each nurse is covered by the company’s liability insurance.

If we have a foot clinic on site at our facility, how is that managed?
We work with the activities directors, nursing directors and/or facility directors of the facilities to set up the clinics. Once set up, Everyday Divinity staff will manage all aspects of the clinic, including but not limited to scheduling patients, reminder calls, payment collection, etc. We are very self-sufficient. Some locations choose to take a more active role in managing the clinics. We respect the facility’s policies and procedures, and we welcome the opportunity to play more of a supporting role if you request.

What do you need from a facility to hold a clinic on site?
We require a small space is all. We bring everything to the facility to perform clinics on site. We just need an electrical outlet. We would be happy to visit your facility to identify an area that will work for both of us.

How much does your standard service cost?
Please call us at (614) 716-991 or email us at customerservice@everydaydivinity.com for current pricing and availability in your area.

Do you accept insurance or Medicare?
No we do not. Our self-pay policy allows us to keep cost down for everyone. Some insurances pay for routine foot care services, but those cases fall into a specific needs category to qualify. We are generally less expensive than most deductibles and we give you a 30 minute, attentive service. If you would like to compare our costs with a podiatry visit, please contact your insurance provider.

What does the medical community think about Everyday Divinity?
We are a growing provider for your foot care needs. We have patients sent to us from physicians, wound clinics, medical groups, home care agencies all of the time

Do you sterilize tools?
All supplies used are disposable one time use or sterilized. Tools are chemically sterilized at the end of each day. They are then repackaged for the next day’s clinic. We carry enough tools to provide each client with their own set of tools per each service

How are you different than a podiatrist?
Podiatrists diagnose and treat conditions of the foot & ankle. Some podiatrist will perform routine foot care services such as nail trimming. This may be billed thru insurance or it may be billed to you. That is up to the individual podiatry practice. We are here as a choice for delivering foot care services. We offer a 30 minute, one on one, gentle foot care service to our patients. We will make recommendations for further medical attention if we encounter anything that is beyond our scope of practice.

What does the podiatry industry think of Everyday Divinity?
As with any new industry, some will embrace it & some will not. We are simply an option for you, the patient, to choose who provides your foot care. We believe this is your right as a patient to decide. You can go to a podiatrist AND also utilize our services. It’s not in our nature to choose for you. For the most part, larger well-established podiatry groups embrace our services for taking this burden off of them. We have been approached by podiatrists to provide a foot care clinic out of their office. Most podiatrists’ skill set and education were on treating conditions of the foot not trimming toenails.

Do you go to memory care units?
Yes, we do. Depending on the patient's acuity we may ask that a family member be present - especially the first time – when we provide the service. This is so the family can assist with the patient’s history and consent for the patient. We understand anything new to a memory care patient can be overwhelming and we want to make this a relaxed service for the patient. A family member’s presence does a lot to assist us in providing that environment.

I am a director. How can I discuss bringing the service to our facility?
The best way is to call us at (614) 716-9919. It doesn’t matter where you are located in the US. If you feel your members or residents can benefit from a foot care clinic, call us. We will be happy to discuss you needs and help provide you with a solution.

Do I need approval from our corporate level decision makers to provide this service?
That depends on your corporate policies and structure. We have executed formal agreements with private corporations to provide services within their senior living communities. We feel very comfortable with developing written agreements as a professional courtesy and to help hold each party accountable for the general welfare of our patients. As healthcare moves towards accepting 3rd party providers, senior facility members and residences are requesting services like ours. Many of the facilities where we hold clinics are considering formal agreements.

We would like to offer foot clinics to our seniors. Now what?
To prevent any surprises and establish realistic expectations, we will want to visit with you at your facility. We will discuss all logistics concerning the space where we will be holding the clinic, how to promote the clinic to your members, identify our contact person on your staff and set a date for the first clinic. With a date set and expectations established, we can field all questions, schedule all patients, and make the reminder calls to the patients one business day before the clinic. Our process and staff are equipped to handle all the logistics to take the burden off of you.

Nurses

What credentials as a nurse must be met to provide foot care?
This is different per each state please visit or contact your state board of nursing to review their scope of practice. If you are a nurse and would like more information about your state, please call us and we will be happy to discuss.

I’m a Registered Nurse in Ohio. Do I need to be certified to provide foot care services?
We encourage certification but in Ohio, it is not a requirement. However, you should be trained on how to provide safe foot care services as defined by our state board of nursing regulations. You should also be knowledgeable in personal protective equipment, have skills to provide foot care on seniors, establish a foot care specific charting process and carry liability insurance.

I’m a nurse at a facility. Can I perform foot care services on our patients?
This is governed by each individual facility. Most hospitals do not permit foot care services to be provided by the nursing staff. Per the Ohio State Board of Nursing, a registered nurse can provide routine foot care as defined within our scope of practice. In our company we adhere strictly to the state of Ohio’s Board of Nursing scope of practice because we all worked extremely hard to get our nursing license.

I need hands on training per requirement to obtain my foot care certification. Can I do that with you?
Yes, for a fee we can provide you with hands on opportunity to meet the requirements for the WOCNCB or AFCNA certification.

Are you hiring?
Yes contact us to discuss if we are a right fit for your lifestyle.

What are your Nurse’s working hours?
We only schedule clinics during normal business hours Monday through Friday. No nights, weekends or holidays. When the local schools have a snow day, so do we. Our nurses set their own days and hours as mutually agreed to by the facilities and patients we serve. The goal of Everyday Divinity is to create an individual work/life balance for experienced nurses who prioritize patient care over corporate structure.

Can I have my own foot care business?
Absolutely! Set your own schedule, work as little or as much as you want and be your own boss! Most nurses don’t have business training and quickly learn that ‘being your own boss’ means facing a lot of challenges with no guidance to assure yourself you are making the right decision. Therefore, we will be offering franchise opportunities in 2019.

Please contact us with any additional questions

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